Terms & Conditions

Last Updated Date: 19th Aug 2026

Welcome to zenoragroup.org (the “Site”), operated by ZenOra Group (“ZenOra,” “we,” “us,” or “our”). By accessing this Site or engaging our services, you agree to the following Terms of Service (“Terms”). Please read them carefully.

1. Overview of Services

ZenOra Group provides business support and virtual assistant services, including but not limited to intake coordination and social media management, as outlined in the applicable Client Services Agreement (“CSA”) executed between ZenOra and each client. All services are delivered in accordance with the scope, fees, and terms set forth in that agreement.

2. Use of the Site

By using this Site, you agree to:

  • Provide accurate and current information when contacting us or requesting services;
  • Use the Site only for lawful purposes;
  • Refrain from any activity that could damage, disable, or impair the Site.

3. Engagement of Services

Services are provided only under a signed Client Services Agreement. This Site is intended to provide general information about ZenOra Group and does not itself constitute a binding service agreement. Any engagement is governed by the applicable signed CSA and its exhibits.

4. Fees and Payment

Fees for services are outlined in each client’s individual agreement. Standard terms include:

  • Bi-weekly payment installments processed via QuickBooks, debit, credit card, or PayPal;
  • Late payments may incur a late fee on outstanding balances;
  • All sales are final; due to the nature of our services, no refunds are issued.
  • Clients are responsible for any applicable payment processing fees.

5. Minimum Engagement and Termination

Client engagements require a minimum term as specified in the applicable CSA. Either party may terminate for material breach with written notice, as detailed in the CSA, though termination cannot occur before the minimum engagement period ends. Upon termination, the client remains responsible for compensating ZenOra for all services rendered up to the effective termination date.

6. Intellectual Property

Clients retain ownership of intellectual property associated with deliverables produced under a CSA. Content on this Site — including text, graphics, logos, and branding — is the property of ZenOra Group and may not be reproduced without permission.

7. Confidentiality and Non-Solicitation

Clients agree not to disclose the terms of any agreement with ZenOra, financial arrangements, or proprietary information to third parties. Clients also agree not to directly hire or contract with ZenOra’s employees or contractors during the engagement and for one year thereafter, except with prior written consent, as further detailed in the applicable CSA.

8. Client Responsibilities

Clients agree to:

  • Provide timely and accurate information to support service delivery;
  • Respond promptly to inquiries to avoid delays;
  • Refrain from entrusting ZenOra’s team with sensitive items, data, or unlawful tasks without explicit written consent.

9. Limitation of Liability

To the fullest extent permitted by law, ZenOra Group shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our services. Our total liability under any client engagement is limited as set forth in the applicable CSA.

10. Indemnification

You agree to indemnify and hold ZenOra Group harmless from any claims, damages, liabilities, costs, and expenses arising from your breach of these Terms or the applicable Client Services Agreement.

11. Use of Name and Likeness

Where permitted under a signed agreement, ZenOra Group may use a client’s name and/or image in promotional materials, presentations, or communications to showcase our work and collaboration.

12. Governing Law

These Terms and any dispute arising from your use of the Site or our services are governed by the laws of the State of Georgia, without regard to its conflict of laws principles.

13. Changes to These Terms

We may revise these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

ge with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

ZenOra Group

11220 W. Burleigh St Suite 114 Wauwatosa, WI 53222
+1 (888) 295 5090
info@zenoragroup.com